Privacy policy
Your privacy matters to us. At Nalixora, we are committed to protecting your personal information and being transparent about how it is used.
Effective date: June 2026
Information We Collect
When you place an order, we collect the information necessary to process and deliver it, including your name, email address, shipping address, and payment details.
All payments are processed securely through Flutterwave. We do not store your card details on our servers.
We may also collect certain technical data such as your IP address, browser type, and how you interact with our website to improve your experience.
How We Use Your Information
Your information is used to:
• Process and fulfil your order
• Send order updates and shipping notifications
• Improve your experience on our store
• Comply with legal obligations
The legal basis for processing your data includes fulfilling your order, our legitimate business interests, and your consent where required.
We do not sell, rent, or trade your personal data.
We may share your shipping details with our fulfilment partners strictly to ensure accurate and timely delivery.
Data Retention
We retain your personal data only as long as necessary to fulfil your order and meet legal requirements, typically no longer than 3 years from your last purchase.
Cookies
Our website uses cookies to enhance your browsing experience and understand how visitors use our site.
You can disable cookies in your browser settings, although this may affect certain features of the website.
Your Rights
If you are located in the United Kingdom or European Union, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise any of these rights, contact us at support@nalixora.com.We will respond within 30 days as required by law.
You also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
As we operate globally, your data may be processed outside your country. Where this happens, we ensure appropriate safeguards are in place to protect your information.
Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website means you accept any updates made.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: support@nalixora.com