Nalixora FAQs
Product
How soon will I see results?
Most people notice visibly whiter teeth after the first use, with full results typically within 30 minutes of a single strip application.
Is it safe for sensitive teeth?
Our strips are formulated to be enamel-safe. If you have known tooth sensitivity or dental work (crowns, veneers, fillings), we recommend checking with your dentist before use.
How many strips are in one box?
Each box contains 42 strips (21 treatments).
Can I use this with braces or dental work?
We recommend avoiding use directly over braces, crowns, veneers, or fillings, as whitening strips work on natural enamel only.
How do I use the strips?
Apply one strip to your upper teeth and one to your lower teeth, leave on for the recommended time on the packaging, then remove and rinse.
Is it vegan and cruelty-free?
Yes — our strips are never tested on animals and contain no animal-derived ingredients.
Will this whiten stubborn stains (coffee, wine, smoking)?
Yes, though deeper or longer-term stains may need multiple applications to see full results — this is normal and expected with any whitening product.
Can I eat or drink after applying a strip?
We recommend waiting at least 30 minutes after removing the strip before eating or drinking, especially anything with strong colour (coffee, red wine, tomato sauce).
How often can I use the strips?
Once daily is recommended. Avoid using more than one strip session per day.
Orders & Shipping
How long until my order arrives?
Orders are typically processed within 1–3 business days, then shipped — see our full Shipping Policy for delivery times by country.
Do you ship internationally?
Yes, to selected international destinations — full list on our Shipping Policy page.
Why is there a shipping fee on the 1-pack option?
Bundles of 2 packs or more ship free. A small £3.99 fee applies only to single-pack orders.
My tracking number isn't updating.
Tracking can take 24–48 hours to activate after dispatch. If it's been longer, contact support@nalixora.com with your order number.
I have a discount code — where do I enter it?
At checkout, or in the cart drawer discount code field before you check out.
Returns & Refunds
What if I'm not happy with my order?
Contact us within 30 days of delivery — in most cases we'll issue a refund or replacement without needing anything sent back. Full details in our Refund Policy.
What if my package arrives damaged or lost?
See our Refund Policy for Shipping Protection coverage and damaged-order handling.